Privacy Policy
Effective date: 22 Oct 2025
Who we are: Bahria Security Services (“we,” “us,” “our”) provides security solutions, including bulletproof transportation, armed escorts, and event protection. This policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
If you have questions, email [ info@bahriasecurity.com]
Information we collect
You provide it directly
- Name, phone, email, company, and billing details
- Pickup and drop-off locations, schedules, route preferences
- Government ID copies or numbers where required for access control or compliance
- Messages you send us by form, email, WhatsApp, or phone
- Job applications and CVs
We collect it automatically
- Device and browser info, IP address, and pages viewed
- Cookies and similar technologies for site functionality and analytics
- Approximate location from your device or IP when you permit it
From third parties
- Payment processors, identity verification services, mapping and telematics providers
- Corporate clients who book on your behalf
Operational recordings
- CCTV at our facilities or events we secure
- In-vehicle dashcams and GPS telemetry for safety and incident review
- Call recordings for training and quality (if enabled)
How we use your information
- Provide and manage bookings, dispatch vehicles and guards, and deliver support
- Verify identity where needed for safety or access control
- Plan secure routes and coordinate with venues or authorities
- Process payments and issue invoices or receipts
- Improve our website, services, and safety procedures through analytics
- Send service updates, booking confirmations, and important notices
- Meet legal and regulatory obligations and assist with incident investigations
Legal bases (where applicable): contract performance, legitimate interests in safety and operations, consent for optional features or marketing, and legal obligations.
Cookies
We use:
- Essential cookies to run the site
- Preference cookies to remember settings
- Analytics cookies to understand site usage
- Marketing cookies only if you consent
You can change cookie settings in your browser at any time.
Sharing your information
We share information only when needed:
- With vetted service providers who help us run the website, payments, communications, mapping, telematics, and security operations
- With drivers, guards, and event teams to fulfill your booking
- With corporate clients when they book on your behalf
- With law enforcement or regulators when required by law or to protect vital interests
- In a business transfer, such as a merger or acquisition, subject to safeguards
We do not sell your personal data.
Data retention
We keep data only as long as needed for the purposes above.
Typical periods:
- Booking and billing records: up to 7 years for tax and audit
- CCTV and dashcam footage: 30 to 90 days unless needed for an investigation
- GPS logs: up to 12 months for safety and insurance
- Marketing contacts: until you opt out
Security
We use access controls, encryption in transit, network monitoring, staff training, and vendor due diligence. No system is perfect, but we work to reduce risk and respond quickly if something goes wrong.
International transfers
Your information may be processed outside your country. When we transfer data, we use reasonable safeguards such as contractual protections and reputable providers.
Your rights
Depending on your location, you may have the right to:
- Access a copy of your data
- Correct inaccurate data
- Delete your data in some cases
- Restrict or object to certain processing
- Withdraw consent where we rely on consent
- Opt out of marketing at any time
To use these rights, contact us at [insert contact email]. We may need to verify your identity first.
Children
Our services are not directed to children under 13. If you believe a child has provided us personal data, contact us and we will delete it.
WhatsApp and third-party platforms
If you contact us via WhatsApp or similar platforms, your use is also governed by those platforms’ privacy policies. Please review them separately.
Do Not Track
Some browsers offer “Do Not Track.” We do not currently respond to these signals, but you can manage cookies through your browser settings.
Changes to this policy
We may update this policy from time to time. We will post the new version on this page and update the effective date.
Contact
Bahria Security Services
Email: info@bahriasecurity.com
Phone: +92-21-99201443
Address: Karachi – Bahria Security Systems & Services 107, Intelligence School M.T Khan Road.
